Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
CAMIDE HelpDesk

Welcome to the NEW CAMIDE HelpDesk

Suggested forms

  • General support (CenCom) in CAM:IDE Helpdesk

    Get assistance for our CenCom platform

  • Anything else in CAM:IDE Helpdesk

    Get assistance for Redcap

  • Get help with a Visitor Agreement in CAM:IDE Helpdesk

    Get assistance for any Visitor Agreement issues.

  • Help With Login & Access in CAM:IDE Helpdesk

    Get assistance for Redcap logins & access

Powered by Jira Service Management
{"xsrfToken":"2b7f4ba9db85df7dfc60bad59d5ea5c2a4e19ccf_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/41530ee7-6384-466c-bcdb-2a01fcefcb34/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwYjQ4NTE3Mi00ZWQ0LTRkMTEtOTcyMi1mNmI5ZDg2MjA2NjYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQxNTMwZWU3LTYzODQtNDY2Yy1iY2RiLTJhMDFmY2VmY2IzNCI6WyJyZWFkIl19LCJleHAiOjE3NjY1NDU1MDksIm5iZiI6MTc2NjU0NDkwOX0.EwZ-9bO1GIda4VAFIVlA2XlOY8-rUaqIAadflDpHx2U&client=0b485172-4ed4-4d11-9722-f6b9d8620666&mode=fit","logoId":"41530ee7-6384-466c-bcdb-2a01fcefcb34","isLogoAvailable":true,"helpCenterTitle":"Welcome to the NEW CAMIDE HelpDesk","sharedPortalName":"CAMIDE HelpDesk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the NEW CAMIDE HelpDesk","sharedPortalName":"CAMIDE HelpDesk","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/66bbd464-f713-4f55-bca3-379e872785fa/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwYjQ4NTE3Mi00ZWQ0LTRkMTEtOTcyMi1mNmI5ZDg2MjA2NjYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjY2YmJkNDY0LWY3MTMtNGY1NS1iY2EzLTM3OWU4NzI3ODVmYSI6WyJyZWFkIl19LCJleHAiOjE3NjY1NDU1MDksIm5iZiI6MTc2NjU0NDkwOX0.4yNTxT-AqPex3HM51Zvdyn2TOhpi9y_HGK6W1mQUu5A&client=0b485172-4ed4-4d11-9722-f6b9d8620666&height=300&mode=fit","bannerMediaApiFileId":"66bbd464-f713-4f55-bca3-379e872785fa","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=camide","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"2b7f4ba9db85df7dfc60bad59d5ea5c2a4e19ccf_lout","baseUrl":"https://helpdesk.camide.cam.ac.uk/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://camide.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"0b485172-4ed4-4d11-9722-f6b9d8620666","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"d85b68dc8fa2472c91897caf7c967e33","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://camide.atlassian.net","edition":"standard","anonymousEnabled":true,"requestIntroEnabled":true}